Frequently asked questions

What are amigurumis?

Amigurumis are crocheted dolls, usually stuffed, used as decorations, toys or collectors' items.

Are amigurumis safe for children?

It all depends on the model. Some are decorative, while others are made with child-safe materials and reinforced seams.

Can I customize the amigurumi?

Yes, we do offer custom orders. Contact us to choose colors, sizes and themes.

How do I wash an amigurumi?

We recommend hand-washing with a neutral soap and leaving to air-dry to preserve detail. However, glued parts may come loose. We don't recommend machine-washing amigurumi, as this can deform the piece or damage the details.

About our products

Are amigurumis handmade?

Yes, every piece is handcrafted with attention to detail and high-quality materials.

Care and maintenance

About patterns

Are the patterns suitable for beginners?

yes and no, when buying a pattern it is essential to check the difficulty level, patterns can have easy, basic or advanced difficulty

What materials are needed to make the patterns?

A list of materials is included with each model for easy preparation.

Can I sell pieces made with your patterns?

Yes, as long as you mention the original pattern and don't resell or distribute the patterns.

Shipping & Delivery

How long does it take to make a personalized amigurumi?

Usually between 1 and 3 weeks, depending on the complexity of the amigurumi and the number of orders ahead.

Do you deliver outside France?

Yes, we deliver abroad. Please check rates and delivery times when finalizing your purchase.

What should I do if my amigurumi arrives damaged?

Please contact us within 7 days so that we can resolve the problem.

Payments and purchases

What payment methods are accepted?

We accept credit cards, debit cards and PayPal.

Do you offer discounts or promotions?

Yes, check for seasonal promotions or discounts for bulk purchases and Twitch coupons and contests.